Sales Executives

Recently, a friend mentioned he must  suffering from “Mondayitis” when he misinformed me on a subject. I thought that was a clever play on words and laughed.

Are YOU suffering from Mondayitis? Is it because it’s tough getting back in the swing of things after a relaxing week-end or something more?

If you truly dread Mondays, you may want to look into Dan Millers 48 days to the Work You Love. www.48days. He encourages everyone to find their passion and then live it. He’s an amazing life coach, speaker and inspirationalist.

So here’s hoping you DON’T have Mondayitis today!

With the unimaginable flooding of epic proportions a week ago in Nashville, I feel compelled to write a different type of blog entry today.

We are called the Volunteer State and still earning that monikor 200 years later after the initial volunteerism appeared. Neighbors and volunteers have come out in the thousands to help not only their neighbors but strangers as well. There have been a handful of looting problems but they were extinguished quickly.

It’s just amazing and humbling to watch all the efforts citywide and statewide to help those victims who lost everything or partial areas of their homes. It’s unimaginable destruction and the impact on our city will be here for several years to come.

But never fear that we will continue to prove we are, indeed, the premier Volunteer State and continue to be so for decades to come.

Career Fair with more than FIFTY companies will be held Friday- April 30 at Brentwood Baptist Church on Concord Road in Brentwood from 11:00 a.m.-3:00p.m.

For more information, www.doworkdolife.com or call 615-324-6168.

Source of information The Tennessean.

I read a great quote recently by George Bernard Shaw “The thing about communication is everyone assumed it happened”. I almost laughed out loud when I read that.

How many times after you’ve hired someone that you’ve realized there was a miscommunication? Many times it may be the level of accomplishment a candidate ACTUALLY achieved. I’ve read many a resume where there was a mission critical achievement stated on the resume but, after asking pointed questions, I discovered it was a TEAM effort and this candidate really was along for the ride. Asking specific follow up questions will quickly determine if this is the case with your interviewee.

On the other side, maybe it’s incongruent goals for the position itself. Are you as the hiring manager specific enough on the number of sales calls expected daily/weekly and the revenue goal for the territory? Are there other responsibilities that will take away from their sales call time allocation? Are these other responsibilities too time consuming?

Another area of cloudy communication may be the work environment. The best hiring manangers outline a typical day, a typical week  or year and detail their level of management and oversight. Truly, every sales professional is different as to how much supervision motivates them and when it crosses over the line into micromanagement.

There are numerous other areas for out of alignment expectations on both sides but COMMUNICATION is the key.

Don’t be like one of my clients who told me “We have the most amazing company ever. There is no communication WITHIN these walls”.

I was reading the latest issue of Jeffrey Gitomer’s  “Sales Caffeine” e-newsletter this morning. One newly coined term jumped out at me from my computer screen (well, not literally but you know what I mean . .).

Guest columnist Sally Hogshead (speaker, brand innovation expert, and the author of the newly-released book, FASCINATE: Your 7 Triggers to Persuasion and Captivation. Want to learn more? Click here to take the F-Score Personality Test.) used this term in her article “lustomers”.

She went on to explain this meant:   Create “lustomers”

What happens when you turn a cold prospect into an “I gotta have it” customers? They turn “lustomers” are customers who lust for your product or service.

The more passionately someone feels about you and your product, the more successfully you’ve transformed a customer into a lustomer.

You’ve been a lustomer before, probably without even realizing it. Think of those times when you’ve been excited about making some particular purchase a pint of Ben & Jerry’s, tickets to a basketball game, or even a sportscar. (For me, it’s an Apple iPad. I’m practically drooling to buy it.)

In these situations, we’re no longer just regular customers, and the sale is no longer just a regular transaction. Thanks to lust.

I just love that kind of thinking and customer satisfaction so I am going to follow Sally’s advice and work towards creating “lustomers” today!